포스코리아㈜
Customer Support Coordinator 채용
[Position & Job responsibilities]
Position | Job responsibilities | Requirements |
|---|---|---|
Customer Support Coordinator 고객서비스 코디네이터 (Sawon~Daeri) | - responsible for customer support - administration and After sales - administration - Ensure to do real time process - in hours for keeping precise - records of KPIs - Ensure end-to-end service for - customers orders - Sending DMs related to service - activities - Receive incoming calls related - to the service - Service engineers’ job scheduling - and job assignment - Quotation for spare parts and - other service orders - Administration and management - in CRM for contracted PMAs | - Bachelor degree or equivalent - About 1~2 years relevant experience - preferably in multinational companies - Able to demonstrate excellent - communication & interpersonal skills and - should be supportive, willing to learn, - detailed, organized, and presentable - Good command of MS word, excel, - and Power point - Experience in using SAP or CRM will be - an advantage - Good command of English is essential |
[Location]
Boondang, Korea
[Target]
Ensuring and providing first class service to the customers in Korea through service order processing using CRM
[Reporting line]
Direct reporting to Customer Support Manager
[How to apply]
Eligible individuals should submit English and Korean resumes to (IwHam@foss.co.kr)
[회사 BENEFIT 정보]
건강검진, 연차수당, 생일축하금, 학원비, 경조사비, 체력단련비, 명절상여금 등
포스코리아㈜
Customer Support Coordinator 채용
[Position & Job responsibilities]
Position | Job responsibilities | Requirements |
|---|---|---|
Customer Support Coordinator 고객서비스 코디네이터 (Sawon~Daeri) | - responsible for customer support - administration and After sales - administration - Ensure to do real time process - in hours for keeping precise - records of KPIs - Ensure end-to-end service for - customers orders - Sending DMs related to service - activities - Receive incoming calls related - to the service - Service engineers’ job scheduling - and job assignment - Quotation for spare parts and - other service orders - Administration and management - in CRM for contracted PMAs | - Bachelor degree or equivalent - About 1~2 years relevant experience - preferably in multinational companies - Able to demonstrate excellent - communication & interpersonal skills and - should be supportive, willing to learn, - detailed, organized, and presentable - Good command of MS word, excel, - and Power point - Experience in using SAP or CRM will be - an advantage - Good command of English is essential |
[Location]
Boondang, Korea
[Target]
Ensuring and providing first class service to the customers in Korea through service order processing using CRM
[Reporting line]
Direct reporting to Customer Support Manager
[How to apply]
Eligible individuals should submit English and Korean resumes to (IwHam@foss.co.kr)
[회사 BENEFIT 정보]
건강검진, 연차수당, 생일축하금, 학원비, 경조사비, 체력단련비, 명절상여금 등